Courses Category: ISO

Duration։ 1 Day, 08.30 – 16.45

Introduction։ A one-day awareness course designed to provide attendees with an introduction to environmental management systems based on the requirements of the ISO 14001:2015 standard and how this standard can be used to develop and improve an environmental management system. In the past some companies may have seen environmental management as a luxury that they could ill afford but things are changing. Legislation designed to protect the environment has steadily increased and many customers use environmental performance as a key selection criteria when awarding contracts. This means that a systematic approach to environmental management can often make good commercial and financial sense.

Who should attend?

Decision makers and managers at all levels who need to understand the fundamentals and practical implementation requirements of an effective Environmental Management System (EMS). Environmental Managers or those with responsibility for maintaining an existing EMS to a recognised standard will also find this course very useful. Also useful to anyone who needs an introduction to environmental management or those wishing to attend the registered 2-day auditor course without prior experience of environmental management systems.

Course Objectives

This course will equip delegates with an understanding of the development and application of environmental management techniques and how the ISO 14001:2015 standard is interpreted and implemented.

On completion of the course we expect delegates to be able to:

• Describe the purpose of an environmental management system
• Explain the purpose, content and interrelationships of ISO 14001, ISO 14004, and EMAS
• Interpret the specific requirements of ISO 14001 in the context of an effectively implemented environmental management system

Course Content

• Benefits of an effective EMS to businesses
• Essential environmental terminology and familiarisation with ISO 14001 definitions
• Purpose and intent of an environmental management system
• Environmental issues and how to assess and determine environmental aspects and impacts
• Understanding organizational context and a risk-based approach
• Summary of key environmental legislation and relevance of legislation to an EMS
• Structure and key requirements of ISO 14001
• Setting environmental objectives
• Continual improvement process for an EMS
• Monitoring, measurement and analysis

What are the benefits?

Attendance will enable delegates to:

• Decide how best to develop the Environmental Management Systems of their organisation and avoid common problems
• Add to their environmental management career credentials
• Understand the relevance of environmental standards to their organisation
• Improve environmental decision-making
• Demonstrate the competitive benefits of environmental management standards to their own and other organisations

In-House Courses

Offering better value for money, they can be designed to closely match your specific requirements.

Style of delivery & Course Leaders

Our course leaders have extensive experience in the environmental management systems across a wide range of sectors including manufacturing, service and professional organisations including Local and National government. We have extensive experience working across cultural boundaries, through our work in Europe, Africa, the Middle East, Asia and the Americas.

Certification

Delegates successfully completing the course will be awarded a CQI and IRCA Certified training certificate (2353).

Booking & Course Fees

The fee includes lunch and refreshments during the course.

Duration։ 2 Days, 09.00 – 17.10 (day 1) 08.45 – 17.15 (day 2)

Introduction։ This interactive CQI and IRCA Certified two-day training programme aims to help delegates to understand and apply the principles and techniques that are required for conducting effective environmental audits.

A good system of auditing is one of the most effective methods of ensuring that the Environmental Management System (EMS) continues to meet its objectives and for control and for identifying improvements. Auditors need to be sufficiently competent in order to evaluate the EMS effectively if the organisation is to achieve the full benefit from its EMS and have confidence that it is achieving its objectives. This IRCA registered course focuses delegates on the most important attributes of a modern and effective environmental management system and helps them to understand the role of the auditor in its development and continual improvement. It introduces delegates to business environmental issues and relevant legislative issues. The course is based on auditing with the ISO 14001:2015 standard.

Who should attend?

This course is essential for those who will undertake internal environmental audits, or who will be required to plan, manage and implement internal audit programmes. Other people who find this course useful are team leaders and supervisors with EMS, who are looking to broaden their awareness of environmental issues in order to understand how they can improve their overall contribution to the success of the business. The course does not require any past auditing or environmental management system experience.

Course Objectives

To enable delegates to effectively plan, perform, evaluate and report the results of internal environmental audits with confidence. To help delegates understand the key attributes of an efficient and effective environmental management system and the role of the internal auditor in its continual improvement and development.

Course Content

• Basic environmental thinking and risk-based concepts
• Structure and principles of an environmental management system
• Plan-Do-Check-Act methodology, environmental management principles
• Overview of key ISO 14001:2015 requirements
• Auditors roles and responsibilities
• Types of environmental audit
• Effective auditing techniques and good audit practices
• Reporting valid findings and managing corrective actions

What are the benefits?

This course, combined with an ISO 14001 foundation course, satisfies the formal training requirements for those wishing to register under the CQI and IRCA Certified training scheme as an Internal EMS Auditor. Successful delegates will be equipped with the technical skills and knowledge required to plan, conduct and report internal EMS audits. Delegates also find the interactive nature of the course, it’s challenging content and extensive use of team-based exercises an enjoyable and effective way to learn.

In-House Courses

Offering better value for money, they can be designed to closely match your specific requirements.

Style of delivery & Course Leaders

A combination of presentations and guided exercises together with an interactive role-play exercise involving a simulated audit makes this course both highly beneficial and enjoyable for participants. Our course leaders are qualified and experienced environmental auditors with extensive practical management experience across a wide range of sectors including manufacturing, service and utilities, professional, local and national government. We have extensive experience working across cultural boundaries, through our work in Europe, Africa, the Middle East, Asia and the Americas

Certification

Delegates successfully completing the course will be awarded a CQI and IRCA Certified training certificate (2353).

Booking & Course Fees

The fee includes lunch and refreshments during the course.

Duration: 5 Days, 08.30 – 17.30 (days 1-3) 08.30 – 17.45 (day 4) 08.30 – 16.15 (day 5)

Introduction: This highly interactive, intensive and challenging 5-day training programme is designed for those people who require an in-depth understanding of auditing techniques and skills associated with the Lead Auditor role. This course is a registered CQI and IRCA training course.

Who should attend?

This course satisfies the training requirement for those seeking to register with the CQI and IRCA Certified training auditing scheme. It is also an essential for any serious environmental practitioner, particularly those who have the main responsibility for implementing and maintaining their environmental management system and manage an audit programme for internal audits. Essential also to those who are required to perform more demanding and extensive company audits (corporate auditing); or who are required to regularly assess the performance of other companies (supplier, contractor and/or certification auditors); and for those who are seeking to develop their auditing and environmental skills to a professional level.

Prior Knowledge

Those attending this course are expected to have prior knowledge of the following:

• Environmental Management principles and concepts:
  • The Plan, Do, Check, Act (PDCA) cycle
  • Environmental issues including an appreciation of environmental protection and pollution prevention and control
  • Environmental management terms and definitions
  • Appreciation of environmental compliance issues
  • Environmental management terms and definitions
  • Typical structures for environmental management systems including process-based systems
• Structure, content and requirements of ISO 14001:2015

This knowledge can be gained in a number of ways:

• Previous experience and existing knowledge
• Attending a CQI and IRCA Certified training ISO 14001 Foundation course – or equivalent
• Reading or self-study

If you would like to attend our CQI and IRCA Certified training ISO 14001 Foundation course at a discounted price to help you prepare for this Lead Auditor course please contact us

Course Objectives

The course is designed to help delegates deliver value-added audits to understand the principles of good Environmental Management and to develop their knowledge of the environmental management standards. To enable you to lead an audit team. It will also develop delegates’ knowledge & understanding of different environmental audit types, and the practical skills required to plan, execute and report environmental management audits. On completion, delegates will be able to evaluate the effectiveness of an EMS based on the ISO 14001:2015 standard at a level acceptable to certification bodies.

Course Content

• Auditing the requirements of ISO 14001:2015
• Key focus areas for auditing core environmental processes
• Overview of auditing for compliance
• Objectives and types of environmental audits
• Roles and responsibilities of auditors and of lead auditors
• Auditor skills & development
• Processes and techniques for planning, conducting & reporting audits
• Audit follow-up activities and auditing for continual improvement
• Effective audit planning, execution and reporting based on current auditing standards
• Identifying valid findings, non-conformities and corrective action management
• Certification (based on ISO 17021) processes for EMS

What are the benefits?

Designed not only to help people perform value-added audits this course is also designed to develop delegates’ wider understanding of environmental management systems development and implementation. Delegates will gain an understanding of the level of performance required for implementing a successfully certified EMS and how to assess against the ISO 14001:2015 standard. It will help delegates to develop essential conceptual skills including risk-based thinking, continual improvement, life-cycle thinking, and process-based approaches.
This course satisfies the formal training requirements for those wishing to register with the CQI and IRCA Certified auditing scheme.

In-House Courses

Offering better value for money, they can be designed to closely match your specific requirements.

Style of delivery & Course Leaders

A combination of presentations and guided exercises and a highly interactive role-play exercise involving a simulated audit makes this course both beneficial and enjoyable for participants. Course attendees are assessed on their knowledge and understanding throughout the course and will also be required to sit a 2-hour examination to assess their level of understanding to successfully complete this course.

Our course leaders have substantial experience in the field of environmental management systems design and implementation. They are qualified and experienced auditors with extensive practical management experience across a wide range of sectors including manufacturing, service and utilities, local and national government.

Certification

Delegates successfully completing the course, including examination, will be awarded a CQI and IRCA Certified training certificate (2355).

Booking & Course Fees

The fee includes lunch and refreshments during the course.

Duration: 5 Days, 08:30 – 17:00 (Days 1 to 4) 08:30 – 15:30 (Day 5)

Introduction: Aimed at all organisations in the food and feed industries, regardless of size or sector ISO 22000:2018 translates Food Safety Management into a continuously improving process. It takes a precautionary approach to food safety by helping to identify, prevent and reduce foodborne hazards in the food and feed chains.

The 2018 version brings clarity of understanding and offers a dynamic control of food safety hazards combining the following generally recognised key elements: interactive communication, systems management, Prerequisite Programmes (PRPs) and the principles of Hazard Analysis and Critical Control Points (HACCP).

This intensive, challenging and highly interactive CQI and IRCA Certified training program is for those people who require an in-depth understanding of the knowledge and skills required to perform first, second and third-party audits of Food Safety Management Systems (FSMS) against ISO 22000.

Many of the skills acquired on this course can be applied to auditing other Food Safety Management Systems.

Who should attend?

• This course satisfies the training requirements for those who wish to register as a food safety system lead auditor with the CQI and IRCA Certified training under the food safety auditor scheme
• Food safety professionals with a responsibility to design, implement and manage a Food Safety Management System that meets the requirements of ISO 22000
• Food safety auditors who have been looking to enhance their auditing knowledge and skills or looking to achieve formal recognition for the skills and knowledge that they possess.
• Auditors, from any organisation in the food chain, who need to lead audits and audit teams, both in their own organisation and in others, such as suppliers, where there is a requirement to audit Food Safety Management Systems against ISO 22000

Prior Knowledge

It is recommended those attending this course have the following prior knowledge:

• The Plan, Do, Check, Act (PDCA) cycle
• Knowledge of the principles of food safety management including pre-requisite programs and HACCP
• The relationship between food safety management and the provision of safe food
• Awareness of common examples of relevant national and local FSMS legislation (in the food sector and country relevant to the delegate)
• Knowledge of the requirements of ISO 22000 and the commonly used food safety management terms and definitions.

Course Content

• PDCA cycle and its use within an FSMS
• Terms and definition used in ISO 22000 pre-requisite standards
• Maintaining and retaining documented information
• The relationship between ISO 22000 & ISO 22002 series of pre-requisite standards
• 1st, 2nd and 3rd party audits
• Benefits of third party accredited certification
• The audit processes
• Auditor responsibilities
• Planning and conducting an audit
• Auditing Food Safety Management System requirements
• Generating audit findings
• Reporting and following up the audit
• Discuss the content and relationship of FSSC with ISO 22000
• Discuss the broadened pre-requisites of ISO 22000 and the additional requirements to meet GFSI recognised certification

What are the benefits?

This course is designed not only to help people perform food safety audits, but also to develop delegates’ wider understanding of food safety management systems design and implementation. It will help delegates understand how HACCP can be embedded into the Food Safety Management System of an organisation.

Successful completion of the course and the achievement of the 70% pass mark will satisfy the formal training requirements for those wishing to register as an Auditor, Lead Auditor or Principal Auditor with CQI and IRCA Certified training under the food safety auditor scheme.

In-House Courses

Offering better value for money, they can be designed to closely match your specific requirements.

Style of delivery & Course Leaders

Our course leaders are professional practitioners in the food sector, as well as being qualified, registered and experienced auditors. They have extensive knowledge across a wide variety of food industry organisations such as primary food processing, food manufacturing, retailing and catering. They have cut their teeth within high profile organisations, and fully understand the range of technical, legislative and people challenges that face those with a responsibility for delivering robust food safety management systems and customer confidence.

Certification

Delegates successfully completing the course, including the examination will be awarded a CQI and IRCA training accredited certificate. (2339)

Booking & Course Fees

The fee includes lunch and refreshments during the course.

Duration: 1 Day, 08:30 – 17:00

Introduction: This one-day CQI and IRCA certified training course is for those wanting an introduction to the new international occupational health and safety management system (OHSMS) standard ISO 45001:2018 and to understand how it can be used to develop, maintain and improve your health and safety performance.
Knowledge and understanding of ISO 45001:2018 is more than simply reading the standard’s text. It demands an understanding of the requirements and a considered application of the standard to the organisation. After this course you will have sufficient insight to be able to evaluate your own organisation’s arrangements and identify how they can be improved.

Who should attend?

This course is designed for those needing an introduction to OHSMS and is a pre-requisite for those wishing to attend the CQI and IRCA certified OHSMS Internal Auditor or Lead Auditor course. It is ideal for managers, supervisors, health and safety representatives, OH&S consultants and those with health and safety management responsibilities or anyone wishing to understand the impact and relevance of ISO 45001:2018 to their organisations.

Course Objectives

This course will equip delegates with an understanding of the development and application of OHSMS techniques and how the ISO 45001:2018 standard is interpreted and implemented.

On completion of the course delegates will be able to:

• Understand the purpose and business benefits of an OHSMS
• Outline the structure and content of ISO 45001 and its relationship with Annex SL
• Interpret the requirements of ISO 45001 in the context of an effective OHSMS

Course Content

• Occupational Health and Safety Management Systems (OHSMS) – introduction and key OHS concepts
• OHSMS based on ISO 45001:2018 including the Process Approach
• Key ISO 45001 requirements
• Organisational context
• OH&S Policy and Planning
• Risks and opportunities to the OHSMS
• Hazard identification and elimination and controls, operation, performance evaluation and improvement
• ISO 45001:2018 requirements including; worker needs, interests and participation as well as interested parties
• Continual improvement of an OHSMS

What are the benefits?

Attendance will enable delegates to:

• Decide how best to develop the OHSMS of their organisation and avoid common problems
• Add to their occupational health and safety management career credentials
• Understand the relevance of OHSMS standards to their organisation
• Improve OHS decision-making
• Demonstrate the competitive benefits of OHSMS standards to their own and other organisations

In-House Courses

Offering better value for money, they can be designed to closely match your specific requirements.

Style of delivery & Course Leaders

Our course leaders have unrivalled OHSMS design and improvement experience. They are qualified and experienced auditors with extensive practical management experience across a wide range of sectors including manufacturing, finance, pharmaceuticals, local and national government. We have extensive experience working across cultural boundaries, through our work in Europe, Africa, the Middle East, Asia and the Americas.

Certification

Delegates successfully completing the course will be awarded a CQI and IRCA certified training accredited certificate. (2336)

Booking & Course Fees

The fee includes lunch and refreshments during the course.

Duration։ 2 Days, 09:00 – 17:00,

Introduction։ This highly interactive two-day CQI and IRCA Certified training course teaches the principles and techniques that are required to effectively audit occupational health and safety management systems (OHSMS).

Internal auditing is one of the fundamental mechanisms for maintaining but also for developing and improving existing working practices within an organisation. This course concentrates on the most important attributes of the ISO 45001:2018 management system and helps delegates to understand the role of the auditor in development and improvement of this system.

Who should attend?

This course is essential for those who will undertake internal health and safety management system audits or who will be required to plan, manage and implement an internal audit programme. The course does not require any past auditing or health and safety management experience.

Prior Knowledge

Participants are expected to have the following prior knowledge:

• Knowledge of OHS management systems elements and its relationship to Plan-Do-Check-Act cycle
• Knowledge of OHS management systems, consisting of: Fundamental concepts and related principles
• Terms, definitions and awareness of the ISO 45001 management system requirements
• Basic knowledge and awareness of the OHS legislation relevant within their jurisdiction

Course Objectives

On completion of this course, participants will be able to:

• Identify OHS management system standards applicable to health and safety
• Understand the key terminology related to internal auditing
• Understand the application of standards, legislative requirements and other considerations for the auditing process
• Explain the stages of the auditing process
• Plan, prepare, communicate and schedule for an internal audit
• Implement an effective internal audit
• Collect, verify and evaluate information relevant to the audit
• Prepare clear audit findings
• Conduct an effective audit feedback meeting
• Write and distribute an audit report
• Conduct follow-up audit activities

Duration։ 5 Days, 08:30 – 17:15

Introduction։ This five-day highly interactive CQI and IRCA Certified Lead Auditor training course will enable you to understand the new international occupational health and safety management system (OHSMS) standard ISO 45001:2018.

You will learn how you can use utilise the new standard to understand, manage and maintain internal and external Health and Safety Management duties and performance obligations. With knowledge and understanding of ISO 45001:2018 you can evaluate your own organisation’s arrangements against OHS commitments and how they can be improved.

Who should attend?

This course is invaluable for health and safety professionals who wish to develop their auditing skills. It is particularly useful for those people who regularly assess the health and safety performance of 2nd and 3rd parties. It is also essential for any serious occupational health and safety practitioner with a responsibility to design, implement and manage a health and safety management system that meets the requirements of ISO 45001:2018.

Prior Knowledge

Those attending this course are expected to have knowledge of the following:

• Occupational health & safety management principles and concepts:
• The Plan, Do, Check, Act (PDCA) cycle
• The purpose and benefits of an OH&S management system
• A basic knowledge of managing OH&S through hazard identification, risk assessment and risk control and compliance with legal and other requirements
• A basic awareness of common examples of relevant national and local OH&S legislation and requirements
• Commonly used OH&S terms and definitions as given in ISO 45001

This knowledge can be gained in a number of ways:

• Previous experience and existing knowledge
• Attending a CQI and IRCA Certified ISO 45001 Foundation training course – or equivalent
• Reading or self-study

If you would like to attend our CQI and IRCA Certified ISO 45001 Foundation training course at a discounted price to help you prepare for this Lead Auditor course please contact us.

Course Objectives

To develop delegates’ understanding of the principles of Health and Safety Management, requirements of ISO 45001:2018, and teach the theoretical and practical skills required to plan, execute and report health and safety management systems audits.

Course Content

• OHSMS Fundamentals
• OHSMS Concepts
• Overview of Auditing an OHSMS
• Auditing Clauses 4-10 of ISO 45001:2018
• ISO 19011 and Auditing
• Audit Planning and Preparation
• Performing the Audit
• Reporting Audit Outcome

What are the benefits?

The course is designed not only to help people perform effective and value-adding audits, but also to develop delegates wider understanding of the ISO 45001 health and safety management systems design and implementation. Successful completion of the course and the achievement of the 70% pass mark will satisfy the formal training requirements for those wishing to register as auditors or lead auditors under the CQI and IRCA Certified training scheme.

In-House Courses

Offering better value for money, they can be designed to closely match your specific requirements.

Style of delivery & Course Leaders

Our course leaders have a background in health and safety as well as being CQI and IRCA qualified, registered and experienced auditors. They have extensive knowledge across a wide range of sectors including manufacturing, finance, pharmaceuticals, local and national government.

Certification

Delegates successfully completing the course will be awarded a CQI and IRCA training accredited certificate. (2338)

Booking & Course Fees

The fee includes lunch and refreshments during the course.

Duration։ *1 Day Option 08:30 – 17:00, 2 Day Option 08:30 – 17:00

Introduction։ This two-day approved CQI and IRCA Certified training course is designed to transition existing registered auditors of ISO 22000 certified businesses to the new ISO 22000:2018 international standard. The course is also relevant to food safety management system auditors or organisations which are transitioning to the new standard.

*Please Note: Those delegates who have previously attended the Annex SL Module as part of their ISO 9001, ISO 14001 or ISO 45001 training, need only attend Day 2 of this course.

Who should attend?

This course is essential if you are:

• An existing registered first, second or third party food safety management systems auditor
• A first, second or third party food safety management systems auditor wishing to keep their auditing skills and techniques up to date
• A first, second or third party food safety management systems auditor wanting to learn about ISO 22000:2018 and how the revisions to this standard affect you
• A second or third party auditor working for an organisation that is certified to ISO 22000 and is transitioning to the 2018 revision of the standard

Course Objectives

The key learning objective of this course is to equip delegates with the skills, knowledge and awareness required to audit a food safety management system against the requirements of ISO 22000:2018.

Course Content

• The structure of a generic management system based on Annex SL Appendix 2 and the implications of this from an audit perspective
• The purpose of ISO 22000:2018, the revised structure and terminology used in this standard.
• An understanding of the requirements of each section of ISO 22000:2018, the changes and evidence required to determine conformity.
• How to adapt your auditing technique to accommodate the new and amended requirements in ISO 22000:2018

What are the benefits?

This course offers the most effective way to equip delegates with the skills and knowledge to audit against the revised standard. Delegates will also find the interactive nature of the course and it’s challenging content stimulating and surprisingly enjoyable.

In-House Courses

Offering better value for money, they can be designed to closely match your specific requirements.

Style of delivery & Course Leaders

Our course leaders are professional practitioners in the food sector, as well as being qualified, registered and experienced auditors. They have extensive knowledge across a wide variety of food industry organisations such as primary food processing, food manufacturing, retailing and catering. They have cut their teeth within high profile organisations, and fully understand the range of technical, legislative and people challenges that face those with a responsibility for delivering robust food safety management systems and customer confidence.

Certification

Delegates successfully completing the 22000 element of the course on day two will be awarded a CQI and IRCA certified training accredited certificate (2341)

Delegate’s successfully completing days 1 and 2 of this course will be awarded CQI and IRCA certified training accredited certificates. (2358 & 2341)

Booking & Course Fees

The fee includes lunch and refreshments during the course.

Duration: 1 Day, 08:30 – 17:00, Day 2 08:30 – 17:00

Introduction: This 1 or 2 day CQI and IRCA certified training course provides information on the requirements of ISO 45001:2018. The course is intended to enable participants working with an existing occupational health and safety management system (OHSMS) based on the OHSAS 18001:2007 standard to plan the migration of their system to the new international OHSMS standard.

*Please Note: Those delegates who have previously attended the Annex SL Module as part of their ISO 9001 or ISO 14001 training, need only attend Day 2 of this course.

Who should attend?

This course is essential if you are:

• An existing IRCA registered first, second or third party OHS management systems auditor
• A first, second or third party OHS management systems auditor wishing to keep their auditing skills and techniques up to date
• A first, second or third party OHS management systems auditor wanting to learn about ISO 45001:2018 and how this new standard affects you
• A second or third party auditor working for an organisation that is certified to OHSAS 18001:2007 and are migrating to the new ISO 45001:2018 standard
• Senior management, management representatives and operations personnel
• Trainers and consultants
• OHS practitioners

Prior Knowledge

To gain maximum benefit from this course attendees should already be familiar with the content and structure of the OHSAS 18001 standard.

Course Objectives

This course offers the most effective way to equip attendees with the enhanced skills and knowledge to audit against this new standard and understand the impact on OHSAS 18001 certified organisations. Learn about the potential benefits of using ISO 45001 to integrate with other business systems including quality and environment.

Delegates will also find the interactive nature of the course, it’s challenging content and extensive use of team-based exercises, stimulating and enjoyable.

Course Content

• The high level structure for management systems based on Annex SL and how this affects auditing
• The new requirements for understanding the organisation and its context and how they may be audited
• The new and enhanced requirements for leadership and worker participation and how they may be audited
• Risk-based thinking in an OHSMS and how this extends to requirements for risks and opportunities and how they may be audited
• The changes from a procedural approach to a process approach and how they may be audited
• How to adapt your auditing technique to accommodate the new and amended requirements in ISO 45001:2018
• Migration time frames for ISO 45001 and their impact on existing OHSAS 18001 certified organisations

What are the benefits?
This course offers the most effective way to equip existing OHS auditors with the skills and knowledge to audit against this new standard. On successful completion of this course, participants will understand:

• The intent and requirements of ISO 45001:2018
• The similarities and differences between the OHSAS 18001:2007 and ISO 45001:2018
• The proposed implementation time frame for ISO 45001:2018 and its impact on OHSAS 18001 certified organisations

In-House Courses

Offering better value for money, they can be designed to closely match your specific requirements.

Style of delivery & Course Leaders

Our course leaders have unrivalled OHS management systems design and improvement experience. They are qualified and experienced auditors with extensive practical management experience across a wide range of sectors including manufacturing, finance, pharmaceuticals, local and national government. We have extensive experience working across cultural boundaries, through our work in Europe, Africa, the Middle East, Asia and the Americas.

Certification

Delegates successfully completing the 45001 element of this course on day two will be awarded a CQI and IRCA certified training accredited certificate. (2335)
Delegate’s successfully completing days 1 and 2 of this course will be awarded CQI and IRCA certified training accredited certificates. (2358 & 2335)

Booking & Course Fees

The fee includes lunch and refreshments during the course.

Duration: 1 Day, 09.00 – 17.00

Introduction: A one-day CQI and IRCA Certified training awareness programme for those requiring an introduction to the ISO 9001:2015 standard and how it can be used to develop and improve quality management systems.
This foundation course gives an introduction to the most widely used standard for Quality Management in the world. Creation of a successful quality system relies on more than reading the text in the standard; it demands an understanding of requirements and a considered application of the standard to the organisation. This course will provide delegates with an insight into the important world of quality standards, their development and the certification process.

Who should attend?

Specially designed for managers, supervisors, those with potential quality roles or anyone wishing to understand and assess the impact and relevance of quality management to their organisations. Also useful to anyone who needs an introduction to quality assurance or those wishing to attend the CQI and IRCA Certified training 2-day auditor course without prior experience of quality systems.

Course Objectives

This course will equip delegates with an understanding of the development and application of Quality Management techniques and how the ISO 9001:2015 standard is interpreted and implemented.

On completion of the course we expect delegates to be able to:

• Describe the purpose of a quality management system with relevance to the 7 principles of quality management
• Explain the purpose, content and interrelationships of ISO 9000, ISO 9001, and ISO 9004
• Interpret the requirements of ISO 9001 in the context of an effectively implemented business management system

Course Content

• Background to Quality Assurance
• Setting quality objectives
• The ISO 9001:2015 series standards
• Measurement and analysis
• Process Approach
• Continual improvement
• The 7 quality management principles
• Organisational Context
• ISO 9001 clause requirements
• Risk based thinking

What are the benefits?

Attendance will enable delegates to:

• Decide how best to develop the Quality Management Systems of their organisation
• Add to their quality management career credentials
• Understand the relevance of quality standards to their organisation
• Be able to set quality objectives.
• Demonstrate the competitive benefits of quality standards to their own and other organisations

In-house Courses

Offering better value for money, they can be designed to closely match your specific requirements.

Style of delivery & Course Leaders

Our course leaders have extensive experience in Quality Management across a wide range of sectors including manufacturing, service and professional organisations including Local, National and International Government. This wide experience enables them to make the course more interesting by using their relevant examples and case studies during workshop discussions.
Our team of staff has extensive experience of working across cultural boundaries, through their work in Europe, Africa, Middle East, Asia and the Americas.

Certification

Delegates successfully completing the course will be awarded a CQI and IRCA Certified training accredited certificate. (2350).

Booking and Course Fees

The fee includes a full lunch and refreshments during the day.