Cherene Amos is the Senior Vice President, Operations, COO and Partner of StepUp Solution Services. Cherene has over 20 years leadership experience in the Management Systems and Product Certification field with proven success in delivering business outcomes. She has held Executive positions in Certification, Training, Client Management, Operations and Customer Success globally.

Cherene has an extensive coaching and mentoring track record and is recognized for turning-around under-performing business units through process improvements, operational excellence, change management, recruitment, coaching and development of top talent.
With her experience in all aspects of operations management, policy and procedure development, project management, training, consulting, and service delivery, Cherene has created, motivated and led high-performing teams.

She has successfully established partnerships with leaders, auditors, instructors and consultants to improve operational performance and customer satisfaction, streamline business processes and efficiency and provide learning solutions for businesses.

In addition, Cherene has extensive expertise in the implementation of management systems, organizational and corporate development and she is adept at driving client success outcomes and continuous improvement.

Her passion for the management systems, food safety and training industry and desire to provide outstanding customer experience and help companies succeed, has inspired her to partner with Diane Pryde and Paul Damaren to help fulfill the training, consulting and certification needs of organizations across multiple industries.

Cherene has a Bachelor of Arts Degree with Honours in English from Calcutta University.